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Privacy Policy

SimuDriveLab ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our driving simulation services and website.

1. Information Collection

We collect personal information that you provide directly to us when you book a session, create an account, or contact us. This may include your name, email address, phone number, and payment details. We also collect technical data related to your performance and progress within our driving simulators to provide a personalized training experience.

2. How We Use Your Information

Your information is used to facilitate your training sessions, process payments, and communicate with you regarding your bookings. Technical data from simulations helps us provide detailed feedback and improve our simulation software. We do not sell your personal data to third parties.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve site functionality and analyze user traffic. We use Google Analytics and Google Ads to count visits and completed purchases (the amount and kind of purchase, never your name, email or card details), which helps us see whether our advertising works. You can choose to disable cookies through your browser settings, although this may affect the performance of certain website features.

4. Payments and Third-Party Services

We use reputable third-party providers for processing payments and managing session bookings. These providers have access to the personal data necessary to perform their functions but are prohibited from using it for other purposes. We recommend reviewing their respective privacy policies for more details.

5. Data Security and Retention

We implement robust physical, technical, and administrative security measures to protect your information from unauthorized access. We retain your personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws.

6. User Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not intended for children under the age of 15 without parental or guardian consent. We do not knowingly collect personal information from individuals under this age.

8. Contact Details

For any questions regarding this policy, please email info@simudrivelab.com or visit us in Bentonville, Arkansas, USA.

9. Your California Privacy Right

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@simudrivelab.com

10. SMS/Text Message Communications

If you opt in to receive text messages from SimuDriveLab, we collect your mobile phone number solely to send you booking confirmations, session reminders, and account-related updates. We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties for their marketing or promotional purposes. Message frequency varies based on your account activity. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance.